Refund Policy

Monthly and annual subscriptions

Plans renew at the monthly or annual billing interval selected at checkout until canceled. Annual plans are charged for the full year upfront, with included words added monthly. You can cancel in Settings before your next renewal. Cancellation stops future renewal charges; your current paid period continues until its end.

Refund requests

You can request a full refund within 14 calendar days of buying a word pack or making your first subscription payment if you have not used the service since that charge. For later subscription renewals, use after purchase, duplicate charges, billing errors, or service failures, contact us and we will review the request individually.

Email support@humanenough.app from the address on your account and include the charge date. If approved, refunds are sent to the original payment method. Your payment provider determines when the refund appears on your statement.

Your statutory rights

This policy does not limit any cancellation, withdrawal, refund, or other consumer rights that apply under the law where you live.